Privacy Policy
At Highley Pharmacy, we value the privacy and security of our website visitors and customers. This Privacy Policy explains how we collect, use, and protect personal information when you use our website. By accessing or using our platform, you agree to the practices described in this policy.
Information We Collect
Like many websites, Highley Pharmacy collects certain information from visitors to help improve the functionality and usability of our platform.
This may include:
- Information you provide when contacting us or placing an order
- Basic website usage data such as IP address, browser type, and device information
- Order and transaction details required to process purchases
- Communication details when you contact us through our contact form or email
This information helps us understand how visitors interact with our website and allows us to improve the services we provide.
How We Use Your Information
The information collected on our website may be used for the following purposes:
- Responding to customer enquiries and support requests
- Processing and fulfilling orders placed through our website
- Improving website functionality and user experience
- Informing users about important website updates or service changes
- Providing relevant product information or service updates where appropriate
We aim to use collected information responsibly and only for legitimate website operations.
Data Protection and Security
Highley Pharmacy uses modern security technologies to help protect personal information shared by our users.
Our website uses SSL (Secure Socket Layer) encryption to help ensure that personal and payment information is transmitted securely.
We also implement security measures designed to help prevent unauthorised access, data misuse, or payment fraud, providing a safer browsing and purchasing experience.
Cookies and Website Analytics
Our website may use cookies or similar technologies to improve website performance and understand visitor behaviour.
Cookies help us:
- Analyse website traffic
- Remember user preferences
- Improve overall website usability
You may adjust your browser settings to refuse cookies if you prefer. However, some website features may not function properly without them.
Third-Party Services
In some cases, we may work with trusted third-party service providers to process payments, deliver orders, or maintain website functionality.
These providers receive only the information necessary to perform their services and are expected to handle all data responsibly and securely.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website operations.
Any updates will be published on this page. We encourage users to review this page periodically to stay informed about how their information is protected.
Your Rights
Visitors located in the United Kingdom may have certain data protection rights under applicable privacy laws.
If you have any questions regarding your personal data or privacy rights, you may contact us using our contact details.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through the Contact Us page on Highley Pharmacy.
Our team will be happy to assist you.
Last Updated: 2026